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Amazon Transforms DSP Into Agentic Chatbot Experience

At its un Boxed event in San Francisco, Amazon announced major ad tech updates, turning its DSP into a default conversational AI experience with new AI optimization tools for branding and performance campaigns.

Amazon Transforms DSP Into Agentic Chatbot Experience

Key takeaways

  • Amazon DSP now operates as a default conversational AI interface for campaign management
  • New AI optimization tools launched for both branding and performance campaigns
  • The Amazon Ads console is being redesigned to support these agentic capabilities

Context

Amazon is accelerating the agentification of its advertising platform. The move positions the DSP as a conversational AI interface rather than a traditional manual tool. This represents a broader industry trend toward AI-powered, autonomous ad management systems.

Independent summary. View original source.